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The Central Consumer Protection Authority (CCPA) has issued orders against top five e-commerce platforms — Amazon, Flipkart, Snapdeal, Shopclues and Meesho. The order comes for violation of consumer rights and unfair trade practice for selling car seat belt alarm stopper clips.
The order says that these clips compromise life and safety of consumers by stopping alarm beeps when not wearing seat belts. Normally, when a car driver or the person sitting in the front is not wearing a seat belt, an alarm sound comes along with the flashing of an icon on the dashboard panel, alerting the driver to wear the seat belt. These online retailers reportedly have been found to be selling car seat belt alarm stopper clips, which stop the beeping noise when the seat belt is not worn by drivers. Rule 138 of Central Motor Vehicles Rules 1989 makes it mandatory to wear seat belts.
Based on the recommendation in the investigation report and submissions made by e-commerce entities, CCPA issued directions to the e-commerce platforms, where they were directed to permanently delist all car seat belt alarm stopper clips and associated motor vehicle components which compromise the safety of passengers and the public.
Road transport ministry raised the issue
The issue of the sale of car seat belt alarm stopper clips came to the notice of CCPA by the department of consumer affairs through a letter of the ministry of road transport and highways, sources aware of developments said. The road transport ministry highlighted the issue of blatant sale of car seat belt alarm stopper clips and requested the consumer affairs department for action on errant vendors and online platforms. Taking into consideration the severity of the said product on the safety and precious life of consumers, CCPA referred the matter to DG Investigation (CCPA).
It also urged the consumer affairs department to issue an advisory on the matter, sources said.
The order says that these clips compromise life and safety of consumers by stopping alarm beeps when not wearing seat belts. Normally, when a car driver or the person sitting in the front is not wearing a seat belt, an alarm sound comes along with the flashing of an icon on the dashboard panel, alerting the driver to wear the seat belt. These online retailers reportedly have been found to be selling car seat belt alarm stopper clips, which stop the beeping noise when the seat belt is not worn by drivers. Rule 138 of Central Motor Vehicles Rules 1989 makes it mandatory to wear seat belts.
Based on the recommendation in the investigation report and submissions made by e-commerce entities, CCPA issued directions to the e-commerce platforms, where they were directed to permanently delist all car seat belt alarm stopper clips and associated motor vehicle components which compromise the safety of passengers and the public.
Road transport ministry raised the issue
The issue of the sale of car seat belt alarm stopper clips came to the notice of CCPA by the department of consumer affairs through a letter of the ministry of road transport and highways, sources aware of developments said. The road transport ministry highlighted the issue of blatant sale of car seat belt alarm stopper clips and requested the consumer affairs department for action on errant vendors and online platforms. Taking into consideration the severity of the said product on the safety and precious life of consumers, CCPA referred the matter to DG Investigation (CCPA).
It also urged the consumer affairs department to issue an advisory on the matter, sources said.
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